Shipping Policy

Last updated: 01/01/2026

Welcome to TheSprand.
This Shipping Policy explains how we process, ship, and deliver your orders.

1. Order Processing Time

• Orders are usually processed within 1–3 business days after payment confirmation.

• Orders are not processed on Sundays or public holidays.

• Once your order is processed, it will be handed over to the delivery partner.

2. Shipping Locations

• We currently ship across India.

• At this time, we do not offer international shipping.

3. Shipping Charges

• Shipping charges (if any) will be shown clearly at checkout before you place the order.

• Sometimes we may offer free shipping on selected products or offers.

4. Delivery Time

• Estimated delivery time is 3–7 business days, depending on your location.

• Delivery times may vary due to:

  • Courier delays

  • Weather conditions

  • Festivals or public holidays

We always try our best to deliver your order as quickly as possible.

5. Order Tracking

• Once your order is shipped, you may receive:

  • A tracking link, or

  • Shipping confirmation via email or message

You can use this to track your order status.

6. Delays in Delivery

Sometimes delivery may be delayed due to reasons beyond our control.
We appreciate your patience in such situations.

If your order is delayed unusually, please contact us.

7. Incorrect Address

• Please make sure your shipping address and phone number are correct while placing the order.

• We are not responsible for delays or non-delivery caused by incorrect address details provided by the customer.

8. Damaged or Missing Items

If you receive:

• A damaged product, or

• A missing item

Please contact us within 48 hours of delivery with photos or details, and we will assist you.

9. Contact Us

If you have any questions about shipping, you can contact us:

Business Name: TheSprand
Email: thesprand@gmail.com
Phone: +91 85001 11415